Effective Date: Jan 1st, 2026
SMS Messaging Terms & Compliance
Program Description
This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Winnwood Flooring LLC through our website at https://winnwood.localfloorpros.com/landing-page-page, or via our scheduling forms, and have explicitly opted in to receive SMS notifications.
Opt-in is collected via web forms with a dedicated checkbox for SMS consent.
Messages include:
• Scheduling confirmations
• Appointment reminders
• Rescheduling updates
• Customer support communications
Cancellation Instructions
You can cancel the SMS service at any time by texting "STOP" to the same number that sent you messages.
Upon sending "STOP":
• You will receive a confirmation of your unsubscribe status
• You will no longer receive SMS messages unless you re-opt in
To rejoin, sign up again as you did initially.
Support Information
If you experience issues with the messaging program:
• Reply "HELP" for assistance
• Email: [email protected]
• Call: +14062075331 during business hours
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Message & Data Rates
Message and data rates may apply.
• Message frequency varies based on service usage and appointment schedule
• For questions about your plan, contact your wireless provider
Supported Carriers
Our SMS program works with major U.S. carriers including:
• AT&T
• T-Mobile
• Verizon
• Sprint
• Most regional carriers
Age Restriction
You must be 18 years or older to participate in our SMS program.
Privacy Policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines regarding SMS communications.
General Terms
This website (the "Site") is owned and operated by Winnwood Flooring LLC ("COMPANY," "we," or "us").
By using the Site, you agree to be bound by:
• These Terms of Service
• Our Privacy Policy
• Any additional terms related to specific services or sections
Accessing the Site in any manner constitutes your agreement to these Terms.
We reserve the right to modify these Terms of Service at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Intellectual Property Rights
Our Limited License to You
All content on this Site is the property of Winnwood Flooring LLC and/or its licensors and is protected by intellectual property laws.
The Site is provided solely for your personal, non-commercial use.
You may not:
• Modify
• Copy
• Reproduce
• Republish
• Sell
• Distribute
• Create derivative works
Without explicit authorization.
You may download or print one copy for personal use, provided all copyright notices remain intact.
Your License to Us
By submitting any content (comments, photos, videos, posts, etc.), you represent that you own the rights or have permission.
You grant Winnwood Flooring LLC a:
• Royalty-free
• Perpetual
• Worldwide
• Non-exclusive
license to use, modify, distribute, and display such content.
Disclaimers
The Site may contain links to third-party websites. We are not responsible for their content or practices.
All information and services are provided "as is" without warranties of any kind.
To the fullest extent allowed by law, we disclaim all warranties including merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless Winnwood Flooring LLC and its affiliates from any claims arising from your use of the Site.
Online Commerce
Some sections of the Site may allow purchases from third-party vendors.
We are not responsible for:
• Product quality
• Accuracy
• Reliability
• Timeliness
Any transactions with third parties are solely between you and the vendor.
Registration & Passwords
Some features may require account registration.
You agree to:
• Provide accurate information
• Maintain confidentiality of login credentials
If unauthorized use occurs, notify us immediately at [email protected].
We are not liable for losses due to failure to protect account credentials.
Termination
We may terminate or suspend access to the Site at any time without notice if you violate these Terms or engage in unlawful conduct.
Upon termination, all use of the Site must cease.
Governing Law
These Terms of Service are governed by the laws of the state in which Winnwood Flooring LLC operates.
All disputes shall be resolved through binding arbitration in that jurisdiction.
Changes to Terms of Service
We may update these Terms periodically.
The latest version will always be posted on our website with the effective date.
Contact Us
For questions regarding these Terms of Service, contact:
Winnwood Flooring LLC
Phone: +14062075331
Email: [email protected]
Website: winnwoodflorring.com
By using our website and services, you consent to these Terms of Service.